Medusa Networks Limited Privacy and Cookie Policy

This Medusa Networks Privacy and Cookie Policy ("Privacy Policy") describes what information Medusa Networks and its services (collectively referred to as "Medusa Networks", "we", "our" or "us") collects from you through your use of and access to any of our websites, mobile websites ("Websites"), applications ("Apps"), services or other tools we offer (collectively referred to as "Services") and how we use, share and protect that information. We also summarize in this policy what rights you have and how you can exercise them.

[Download a PDF version of this page] Contents

1. Applicability.
2. Who we are.
3. What personal data do we collect and how do we use it?
4. How do we use your personal data?
5. On what legal basis do we collect your personal data?
6. Children.
7. To whom do we disclose your personal data and with whom do we share it?
8. Data transmission.
9. What rights do you have regarding access to and control over your data?
10. How can you exercise these rights?
11. What happens if you request the deletion of your account?
12. How long do we keep your personal data and how do we protect it?
13. What are cookies?
14. How can you manage the cookies stored on your device?
15. Contact us
16. Changes to this Privacy Policy. Supplementary pages on data protection for the USA
17. Applicability.

This Privacy Policy applies to all users of our websites and apps, including non-registered and registered users, contributing designers, and our customers or potential customers (collectively, "users", "you" or "your"), and to any Medusa Networks Services that contain a link to this Privacy Policy. In order to provide the Services to you, we need to collect personal data about an identified or identifiable natural person ("Personal Data"). Any data we collect from and about you when you use our Services will be treated in accordance with this Privacy Policy. Depending on where you live and how you use the Medusa Networks Site, the supplemental privacy pages listed below may apply to you.

Please note that this Privacy Policy does not apply to personal information collected through third party websites and apps that link to or advertise on our Medusa Networks website and

-apps publish or are otherwise accessible through them. The personal data collected by these third party websites is subject to their own privacy policies, therefore we are not responsible for the privacy practices of these website.

We encourage you to read this Privacy Policy and the supplemental Privacy Policy pages in their entirety before using our Medusa Networks Services to ensure that you fully understand our practices with respect to your personal information. Throughaccessing or using our Medusa Networks Service, you acknowledge that you have read and agree to be bound by this Privacy Policy.

If you have any general questions about this privacy policy, you can contact our privacy team at service@medusa-networks.com.

1. Who we are.

Medusa Networks is a global e-commerce company that aims to be the expert design and marketing partner for small businesses. Medusa Networks strives to achieve this goal through a variety of products and services.

1. What personal data do we collect and how do we use it?

Medusa Networks offers a variety of services to meet your print, digital and design needs. Depending on which services you use, we collect different types of personal data from different sources. As explained below, some data is collected automatically when you visit our websites and apps or make a purchase, while you provide us with other data when you register or fill out a form, upload content, purchase a product or service, or communicate with us. In addition, we may receive data indirectly from other parties and other sources, including social media sites. If you choose not to provide certain personal data, we may not be able to provide some of our services.

Similarly, you can refuse to store cookies on your device, but this may limit the functionality of our websites and apps (see below for more information about cookies).

1. Personal data that we collect automatically.

Device and location data. Each time you visit or navigate our websites and apps, we automatically collect certain data about your device or browser. This data includes your IP address and details of your computer's hardware and software (e.g. the type of operating system, browser you use, versions of the app or software and language settings). We may also collect data about your location from your IP address or if you have instructed your device to send such data via the device's privacy settings. We collect some of this data directly from your device using cookies or other similar technologies. For more information about how we use these technologies, please see the section below on cookies.

Website navigation and usage data. We also automatically collect and store certain data about your activities on our websites and apps, such as the date, time and pages you visit and how you use and access our services (e.g. search history, clickstream data, access logs and other usage data about your interactions with our websites and apps and our marketing emails and online ads).

Session records. We also collect session records (e.g. mouse movements, clicks, taps and scrolls).

Previous purchases and transactions. When you place an order or request a service, we will record your purchase and transaction history.Bot usage data. If you contact us via a chatbot, we may collect your device data and IP address in addition to processing your contact details.

If you are a registered user, we link this automatically collected data to your other personal data as described below. We use this data for various purposes, which are explained in more detail below.

1. Personal data that you provide to us.

Contact information and login details. When you register for an account on our websites and apps, we collect your first and last name, email address and password.

Payment information. When you place an order or request a service, we collect information that you provide to us, such as your shipping, billing and payment information (e.g. credit card or bank account details), as well as tax information and information to verify your identity (e.g. passport, ID card or driver's license details). You also have the option to store credit card or other payment information to facilitate the purchase of products or services from our websites and apps in the future.

Content Data. Some of our services allow you to upload and share images, photos, logos, videos, music tracks or other content ("Content") with us or other users in order to communicate with us or other users or to personalize products and services. The Content you upload to our websites and apps may contain personal information about you. For example, if you design and personalise a product, such as a business card, we will collect the personal data you use to customise the product, such as your company name, job title, photo or other content you upload. If you choose to enter a design contest, we collect the personal information you provide in the logo and brand guide, such as your company name, tagline or other content you upload. When you upload your content to our websites and apps, or give us permission to access the content stored on your device, your content may also contain associated image data, such as the time and place your photo was taken, tags and similar data stored by your image capture device.

Profile Information. We may collect demographic information about you, such as your gender, country and preferred language, and other information about your interests and preferences, including your preferred templates and work on designs or products.

For example, if you are a designer using our services, we store the data from the profile you create and the content you share with other users, such as professional background, time zone, location, avatar, design concepts and templates, service offerings, and news and testimonials. Some of this data is part of your public profile and will be publicly visible.

Communications and Marketing. When you contact our customer service teams or otherwise communicate with us (e.g. via social media), we will also collect data from you from these communications, either in relation to feedback you provide to us or help you request in relation to the use of our products and services. We will also collect your preferences for receiving direct marketing from us and our third parties and your communication preferences.Forms. From time to time you may have the opportunity to enter prize draws, competitions or surveys. If you enter, we will collect certain personal information from you and may disclose it publicly.

Reviews. We may also ask you to write a review to share your experience with others. When you write a review on our websites and apps, we collect the information you provide along with the name you display. Please note that reviews you share on our websites and apps are freely available to the public. Therefore, only use information in them that you wish to disclose publicly.

1. Personal data about others that you provide to us.

The content you upload to our websites and apps may contain other people's personal data. If you share your content or other data with another person through a feature we offer or participate in our referral program, we will use the personal data you provide (such as the recipient's email address) to fulfill your request and for other purposes described in this Privacy Policy. Before uploading and/or sharing anyone else's personal information through our websites and apps, please make sure that they have given their consent to do so and that they understand and agree to how Medusa Networks will use their personal information (as explained in this Privacy Policy).

1. Personal data we receive from other sources.

Medusa Networks may also receive data about you that is publicly available or from other sources, such as independent third parties. Any data we receive from these sources will be linked to the personal data you provide to us for the purposes set out in this Privacy Policy.

For example, we may receive personal information about you from third parties such as.

B. (i) from postal service providers to validate address data, (ii) from security, fraud detection and prevention providers to help us screen out users associated with fraud, (ii) from social media platforms when you sign in or register via your social media account (e.g. your username, basic account information, profile photo), (iii) in some cases, we may collect personal data from lead improvement companies to help us improve our service offerings, and vi) advertising and marketing partners to track, manage and measure our advertising campaigns and show you ads that are better targeted to you.

1. End user data

We may also collect personal data from visitors and users of our users' websites or services ("End User Data"), solely for you and on your behalf. For example, you may set up a contact form on your website.

1. The data submitted by visitors to your website is then stored by Medusa Networks on your behalf. For these purposes, Medus Networks shall be considered a "processor" and not a "controller" (as defined in the European Union General Data Protection Regulation ("GDPR")) of the End User Data. You are responsible for complying with all laws and regulations applicable to the collection and control of such End User Data, including all privacy and data protection laws of all relevant countries. The processing and transfer of End User Data shall be in accordance with the Data Processing Agreement.How do we use your personal data?

We use the information we collect about you for the following purposes:

1. Creating, managing and maintaining your account: to maintain your account and support integrated services, such as single sign-on; to allow you to sign in, navigate the websites and apps, and make purchases; to verify the identity of our users; to provide you with technical support, such as to reset your password.

1. Providing our services: to provide you with the experiences, products and services you request, view, engage with or purchase; to fulfill, manage and deliver your order; to enable you to access and use our services, including uploading, downloading, collaborating and sharing content; to maintain and manage our services.

1. Customer support: to provide global customer service and quality assurance, including sending service messages via SMS, chat, email or phone; sharing your relevant data (e.g. order ID or account information) with our customer service team allows us to address your questions and needs. Calls to our customer service team are tracked in real time or recorded for quality control and training purposes. The recordings are stored for a limited time and then automatically deleted unless the retention of the recording is required for legal reasons or fraud investigation.

1. Customer analytics: to gain a better understanding of how you access and use our services; to determine how effective promotional campaigns and advertisements are; for research and analysis purposes, such as to assess and improve our services, user experience and business operations, and to develop new features, products or services.

1. Supporting collaboration, networking and projects: to enable you to communicate, collaborate and share content with users you designate; to enable users to contact designers, submit projects and receive quotes for design services; and to otherwise connect users and designers or other providers.

1. Communicate with you through various channels: to communicate with you about your account or order, including about the provision of related customer service; to send you communications in connection with your use of our Services, such as. reminders regarding your drafts in progress; to notify you when you receive new messages from another user; to respond to your requests and enquiries; to send you important updates and announcements regarding our websites and apps or our products and services (e.g., product recalls or security issues); and to invite you to provide us with your feedback on our services and our customer service team.

1. Marketing our products and services to you to support our marketing and promotional activities, including sending you offers and promotions for our products and services or for products and services offered .

1. Personalisation: to provide integrated and personalized services, products and offers, including conducting marketing and/or market research; to personalize our communications with you; to customize the content displayed to provide features and data that match your interests and preferences; and to group users of our services, for example, based on usage and demographic data.

1. Security: To prevent and detect fraud, unauthorized activity, access and other misuse, to improve the security of our network and data, and to improve our technical data security and fraud prevention capabilities. For security purposes, we may create a profile based on your interactions with our services, your profile data and other content you submit to us, and data we have received from third parties (e.g. to block stolen accounts or accounts used for spamming/fraud).

1. Compliance with legal obligations: We may need to disclose your personal information in compliance with subpoenas, court orders and other lawful requests from regulatory and law enforcement authorities, to process, defend and resolve legal claims and disputes, for investigation and compliance with legal requirements, to enforce the terms and conditions applicable to our services, to comply with the legal requirements of governmental authorities, or to protect the rights, property, safety and security of Medusa Networks, our employees, customers and others.

1. On what legal basis do we collect your personal data?

Certain laws require us to inform you of the legal bases for the processing of your personal data. Pursuant to this provision, we process personal data on the following legal bases:

-Contract performance: Where the collection and processing of your personal data is necessary to perform or take steps to perform a contract with you (for example, to fulfill your order or provide you with our customer service and technical support).

-Fulfillment of legal obligations: Where necessary to comply with a relevant legal or regulatory obligation (e.g. to respond to law enforcement requests).

-Our legitimate business interests: to further our legitimate business interests, including: ◦ to maintain, improve and optimism our services, user experience and business operations, and to develop new features, products or services; ◦ to facilitate your participation in interactive features that you may find onto personalize our services (e.g. by presenting content tailored to you); ◦ to contact you, inform you of events or changes to our services, or otherwise fulfill your requests and desires for information; ◦ subject to consent required by applicable law, to conduct marketing activities to offer you products or services by email that may be of interest to you, such as promotions of our products and services;

• for data analysis and reporting (e.g. to determine the effectiveness of our marketing campaigns or how our services are used); ◦ for marketing purposes (e.g. to determine the effectiveness of our marketing campaigns or how our services are used). for example, promotions of our products and services; ◦ for data analysis and reporting (e.g. to determine the effectiveness of our marketing campaigns or to determine how our services are used); ◦ for auditing, anti-fraud and fraud prevention; ◦ to protect and defend our legal rights and interests and the rights of third parties. ◦ When we use personal data for Medusa Networks legitimate interests, we do so in a way that is proportionate and respects your data protection rights.

-With your consent: Where required by applicable law, Medusa Networks will obtain your consent before processing your personal data (e.g. for the purposes of direct marketing communications). You may withdraw your consent at any time as described in the "Contact Us" section below.

1. Children.

Our Services are not intended for use by children under the age of sixteen (16) and children under this age are prohibited from creating an account or otherwise providing their personal data. If we become aware that a child under the age of sixteen (16) has made personal data available through our websites and/or apps, we will remove the personal data from our files. If a parent or guardian becomes aware that their child has made such data available through our websites and/or apps, parents or guardians are required to contact us at service@medusa-networks.com

o that we can respond appropriately.

1. To whom do we disclose your personal data and with whom do we share it? We reserve the right to disclose your personal data in the following cases:

Service providers We share your personal data with external service providers who assist us as follows:

Fulfillment and delivery of your order Data retention and security Payment processing

Website and platform operation Cloud storage

Marketing activities, analytics and measures for fraud detection and customer service.

These service providers may only use your data in connection with the specific service they are providing on our behalf.

Between Medusa Networks Services and Affiliates Medusa Networks may use your information for the purposes explained in this Privacy Policy.

purposes internally to our affiliates. This allows us to offer features such as the use of your Medusa Networks account credentials on all of our websites and apps, where available, and to seamlessly add your contact details and content to your Medusa Networks account.Partner

We may offer products or services provided by our business partners. If you accept such offers, our business partners may have access to and process your personal data. Our business partners may also share certain personal data they collect about you with us. We encourage you to read the privacy policies of our respective business partners to learn more about how they process and share your personal data. We may also share your personal data if, as part of the services we provide, you instruct us to share your personal data with another user or with a third party service provider in order to integrate our services with a service they provide, such as a third party print provider, website builder or web development service provider, so that they can provide a service to you.

Law enforcement, mergers and other circumstances

We may also share your personal information when required or permitted by law, including to enforce our Terms and Conditions or contracts with Designers and to protect our rights or property or the rights of others. We may also be required to respond to requests from law enforcement agencies, but only if those agencies meet the standards for collecting personal information in accordance with local laws and privacy requirements. For more information, please refer to the Law Enforcement Policy. In addition, we may disclose all or part of your personal information to one or more third parties in the event of a merger, acquisition, asset sale, bankruptcy, insolvency, corporate reorganization or similar event to which we are a party.

1. Data transmission.

Medusa Networks is an international company and operates worldwide. The information we collect about you as explained in this Privacy Policy may be accessed, processed, stored or transferred in countries that may not have the same data protection laws as the country in which you reside, such as the United States of America, Australia, Brazil, Jamaica and the Philippines. We assess the circumstances of all cross-border data transfers and have appropriate safeguards in place to ensure that your personal data remains protected in accordance with this Privacy Policy. If your personal data is transferred to countries outside these regions, we will ensure that an adequacy decision has been obtained from the European Commission in relation to the recipient country or that the transfer takes place under an approved transfer mechanism, for example through the use of standard contractual clauses approved by the European Commission for such transfer of your personal data; we will also establish specific technical and organizational security measures.

1. What rights do you have regarding access to and control of your data? Subject to applicable law and under certain conditions, you may have the following rights:

-Right to information: You have the right to information about your personal data andMake copies of the personal data we hold about you. -Right to rectification: you can ask for inaccurate or incomplete personal data to be corrected or updated. -Right to erasure: You can request that we erase your personal data (or change it so that you are no longer identifiable). -Right to object: you can object to the processing of your personal data. -Transfer ability: you can request the transfer ability of the personal data you have provided. -Restriction of processing: You have the right to restrict the processing of your personal data (if there is a legal basis for doing so). - Withdraw consent: You can withdraw your consent if the processing is based on consent you have given (e.g. for direct marketing purposes). -Submit a complaint: Exercise your rights by contacting us directly or by filing a complaint with a local supervisory authority.

We may ask you to prove your identity before taking further action in relation to your request.

1. How can you exercise these rights?

Right of access, rectification, copying, erasure, portability

To exercise some of the above rights, visit your account settings page and update your personal data and settings.

You can also contact our customer service to exercise any of the above rights. To do so, use one of the contact methods listed below in the section "Contact us".

Unsubscribe from marketing communication

You may change your preferences at any time by either clicking on the "unsubscribe" link at the bottom of any marketing email, changing your marketing preferences via the account settings of the relevant Medusa Networks service, or contacting the Customer Service Team as described in the "Contact Us" section below.

Even if you have opted out of receiving email, telephone or postal mail solicitations, we may still contact you regarding your order, Medusa Networks account or for other administrative purposes using one of the methods above (e.g., communications related to a pending order, an outstanding customer service issue or a policy update). If you do not wish to receive communications from Medusa Networks, you must delete your Medusa Networks account.

File a complaint

If you have a complaint about this Privacy Policy or our privacy practices, please contact our Privacy Officer by email at  so that we can address your concerns directly. We encourage you to resolve any issues with us first, although you always have the right to contact your local supervisory authority.

You can also file a complaint with your local supervisory authority.

Please note that even if you ask us to delete your data, we may retain some information (such as transactions and deliveries) for legal reasons. We may also still store information in anonymised form, for example about customer interactions with our services.After we have processed your request, you will immediately lose access to:

Your Medusa Networks account

your username and password for logging in to your Medusa Networks account the order history for each Medusa Networks service

Products you have designed and saved and Services you have used uploaded images, saved designs and other content to any of the Medusa Network Services.

Deleting your Medusa Networks account is a permanent change that cannot be reversed.

1. How long do we keep your personal data and how do we protect it?

We will only retain your personal data for as long as is necessary to fulfill the purposes set out in this Privacy Policy, except where a longer retention period is required or permitted by law (e.g. for records of transactions or shipments of goods).

Medusa Networks has implemented technical, physical and administrative security measures to protect against unauthorized access, disclosure, use and alteration of personal information. These measures include, but are not limited to, encryption methods, access controls, controlled management of user privileges, and limiting access to personal information to individuals who have a business need to know such access in connection with Medusa Networks as explained herein. We review our security procedures periodically, including consideration of new technologies and methods.

Please note that the protection of your personal data is also your responsibility. When setting up a Medusa Networks account, choose a strong password and do not share it with anyone else. You can change the password as often as you like by changing your

Go to "Account Settings". If you have reason to believe that the security of your account may be compromised (e.g. if your password has been disclosed), or if you suspect that someone else is using your account, please inform us immediately.

We take information security and privacy concerns seriously and strive to provide a safe and secure website for all users. To achieve this objective, we have implemented a security program to identify and address any security vulnerabilities and use external security officers to report any vulnerabilities. If you believe that you have discovered a security issue on our website please contact service@medusa-networks.com

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1. What are cookies?

Cookies are small files, often with a unique identifier, that are stored on your device when you visit certain Medusa Networks websites. Cookies are useful because they allow a website to recognize the visitor's device.

To provide you with the best experience, Medusa Networks and its services customize their websites and apps to display the most relevant content and most helpful offers. Our websites and apps use cookies and similar files that, for example, help you navigate between pages efficiently, remember your preferences and generally improve your experience on our websites and apps. They also help us to show you online advertising that is relevant to you and matches your interests.To learn more about the cookies Medusa Networks uses, please read our Cookie Policy.

1. How can you manage the cookies stored on your device? Via controls in the browser

The help menu of most web browsers will tell you how to accept cookies, how to stop your browser from accepting new cookies, how to receive notifications from your browser about new cookies and how to disable cookies in general. You can also disable or delete similar data used by browser add- ons (e.g. Flash cookies) by changing the settings for add-ons, or by going to the manufacturer's website. Please note that our websites will not function properly if you disable or delete certain cookies.

Third-party cookies

When using our websites and apps, you may see content from third-party providers. When you share Medusa Networks content via social networks such as Facebook or Twitter, these social networks may place cookies in your browser. We do not have access to or control over cookies placed by these companies or third parties. If you wish to opt-out of cookies generated by "sharing" Medusa Networks content via social networks - such as Facebook and Twitter - we recommend that you check the websites of the relevant third party providers for more information on cookies and how to manage them.

To learn more about third-party cookies or to disable them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

1. Contact us

If you have any general questions about our services, would like to update your marketing preferences, make changes to your data or exercise your rights to access and control the use of your data, please contact the customer service team listed below:

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer by email at service@medusa-networks.com

You can also write to the responsible data controller mentioned above. Please state your name, e- mail address, postal address and telephone number(s) in the letter and formulate your specific request.

1. Changes to this privacy policy.

We reserve the right to change this Privacy Policy from time to time to adapt it to new technologies, industry practices, legal requirements or other purposes. We reserve the right to change this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the date of the last update at the top of the page, so please check back periodically. In the event of material changes, we will also notify you and, where required by applicable law, obtain your consent. Notification may be made by email to the last email address you provided, by posting such changes on our Sites and Apps, and/or by other means in accordance with applicable law. If you continue to use the Services, this will be deemed to be consent.Supplementary pages on data protection for the USA

Special note for persons residing in the US state of California

If you are a California resident, California law governs the manner in which we collect and use your personal information and the rights you may have in certain circumstances. The provisions of this notice ("Notice") supplement our Privacy Policy and explain the rights of California residents.

Collection of personal data

The following is an overview of the categories of data collected by Medusa Networks services and how we use it:

Type of personal data we collect Purpose of the data

Contact details (first and last name, address, email address, tax number and telephone number) Website navigation and usage data (including the date and time of your visit and how you use and access our website and the design service)

Purchases and transactions to date

IP address, type of operating system, browser settings, language version and related data Setup and maintenance of your account

Enable registration, website navigation and purchase order fulfillment

Customer service and quality assurance, including sending you service messages by SMS, email or phone to keep you informed about your order and its delivery status and asking you to give us feedback on our website, products, services and customer service team

Analysis of customer data

Marketing our products and services to you.

Improving and personalizing your online experience and our communications with you Operational purposes, including optimizing the website and detecting and preventing fraud

Your login details (such as email address and password) Maintenance and service for your account

Provision of customer service

Enable registration and payment with stored payment methods Detect security incidents and protect against malicious, fraudulent or unlawful activity

Payment information (such as credit card number or bank account details) Enabling the purchase and subscription process

Storage for future purchases, but only if you specifically request that we store this card data Detection of security incidents and protection against malicious, fraudulent or unlawful activities User-generated content (including photos, logos, design competitions and projects) Information you add to personalize your products or request design services, such as text, photos or uploaded images Fulfillment of the order

Storage of your optimized products for later use Account maintenance Analysis of customer dataMarketing our products and services to you Improving and optimizing your online experience and our communications with you Operational purposes, including website optimization, copyright detection, and fraud detection and prevention

Session records (e.g. mouse movements, clicks, taps and scrolls) Operational purposes, including website optimization

Contact with customer service, including call and screen records Customer service and quality assurance

Account maintenance

Enable registration, website navigation and shopping Order fulfillment Analysis of customer data

Marketing our products and services to you 

Improving and optimizing your online experience and our communications with you Operational purposes, including website optimization, copyright detection, and fraud detection and prevention

For more information about what categories of personal data we collect from you, the sources of that data, the purposes for which we collect and use that data, and the service providers with whom we may share that data, please see the top sections of this Privacy and Cookie Policy.

Privacy rights in California

Under California law, you may request a list of the third parties to whom we have disclosed personal information (if any) for their own marketing purposes once a year, free of charge. You can find out how to make this request in the "Contact Us" section below. However, we will only share your personal data with third parties for their own marketing purposes with your explicit consent. You can prevent this type of sharing of personal information by withholding your consent or opting out of the sharing of personal information, as explained below. The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you various additional rights as a California resident, namely:

Right of access: The right to request the following information from us: ◦ the categories of personal data we have obtained about you; ◦ the categories of sources from which we have obtained your personal data; ◦ the business or commercial purpose for which we have obtained your personal data;

• the categories of affiliates with whom we have shared your personal data; and ◦ specific details of

the personal data we have obtained about you.

Correction: You have the right to request that inaccurate or incomplete personal data be corrected or updated.

Erasure: The right to request us to erase certain personal data, subject to certain exceptions in this context.

Object to resale or disclosure: The right to instruct companies not to sell or share your personal data.

Restriction: The right to restrict the use or disclosure of sensitive personal data.

Prohibition of discrimination: The right not to be discriminated against in connection with the exercise of the above rights.You or an authorized representative may exercise these rights in relation to one or more of our services as described in the "Contact us" section below. In order to exercise your rights, we may need to verify your identity. For this purpose, we will ask you to provide us with certain information that we already hold to confirm your identity. This may be your contact details, your account number or your purchase history. Authorized representatives must provide proof of their authority. We may also require you to verify their identity and the power of attorney of the agent directly.

Reference to the right to unsubscribe

We do not sell your personal data for money. However, like many e-commerce companies, we do share your personal information with third parties, such as our advertising partners, to show you relevant advertising based on your interests. If you would like to learn more or object to the sale or sharing of your personal information, please see the "Contact Us" section below.

If you have any questions about this notice, please contact our privacy team by sending an email to service@medusa-networks.com.

Special note for persons residing in the US state of Nevada

If you are a Nevada resident, Nevada law applies to your rights in certain circumstances. The provisions of this notice ("Notice") supplement our Privacy Policy and explain the rights of Nevada residents.

Under Nevada law, Nevada residents have the right to request that a company not sell their personal information to certain other parties in exchange for payment. This right applies even if your personal information is not currently being sold. If you are a Nevada resident and would like to exercise this right, please contact us as follows:

If you have any questions about this notice, please contact our privacy team by sending an email to service@medusa-networks.com

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